To make a return, please follow the 3 following steps:

1. Read the information below to ensure you qualify to make a return. If so, download and complete the Return Form
2. Put the completed returns form, along with your invoice if you have it, inside your package before sealing/sending.
3. Label your package clearly and ship to us using a trackable form of shipping.

EXCHANGES AND REFUNDS

In accordance with the Distance Selling Regulations, www.zandrarhodesfootwear.com is happy to exchange or refund items

within 7 days of the date you received the order, under the following circumstances: - The goods are still in their original packaging, haven't been used and are fit for re-sale.

Please include your original invoice if you have it.

Click here to complete our returns form.

All exchange or refund requests should be sent to:

LXY Brands Returns Department
AMG Footwear
2 Kelburn Business Park
Port Glasgow
PA14 6TD

WARRANTY RETURNS

Returns or exchanges are permitted, provided the customer purchased the product through our website and it is within 30 days of the original invoice date.

Shoes must be free of wear and tear and must be thoroughly cleaned so that all dirt and debris is removed. Dirty shoes will be returned to the customer, without evaluation.

Additionally, boxes/packaging must be returned in their original condition. Do not write on, tape or stick anything to the box. We are unable to accept any return with a box that is not in its original condition. Any box that is returned damaged will result in the item being returned to you.

Shipping charges are not refundable. All exchanges will be shipped via surface delivery at no charge to the customer.

Any items returned without adequate information will be returned to sender.

Refunds are given via the original form of payment. Please contact Customer Service at info@amg-footwear.co.uk regarding a different form of refund payment.

Please include your original invoice if you have it.

Click here to complete our returns form.

All warranty return requests should be sent to:

LXY Brands Returns Department
AMG Footwear
2 Kelburn Business Park
Port Glasgow
PA14 6TD

Please allow 5 - 15 business days from the date we receive them, for your return to be processed